Your privacy is important to us. We ask for only the least amount of information necessary, gathering only what we believe is essential for doing business, or for the specific transaction at hand.
The goal of this policy is to make explicit the information we gather on our customers and users, how we use it, and how we will not.
We need your personal information (i.e., information by which you are individually identifiable_ in order to provide our services, get you customized updates on your favorite music, answer questions you may have, keep track of all the things happening with your account, provide customer support, collect subscription (if any), provide new updates and opportunities, contact you in case of incomplete information, and deliver new products, updates, and high-quality customer experience.
We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, ask for customer support, or use our services. We store your name and contact information, but we don’t store credit card numbers.
When you visit our websites, we automatically log some basic information like how you got to the site, where you navigated within, and what features and settings you use. We use this information to improve our websites and services and to drive new product development.
Sometimes we receive information indirectly. If you sign in to one of our products through an authentication service provider like Google or Yahoo, they’ll pass on your contact information to us. We’ll use that information to complete the request that you made. If you engage with our website on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information. We’ll still have that information even if you later remove it from the social media site.
We use your information to provide the services/content you’ve requested, create, and maintain your accounts, and keep an eye out for unauthorized activity on your accounts. We also use it to communicate with you about the services you’re currently using, your customer support requests, new products/content you may like, chances for you to give us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our websites and services.
We’re required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you’ve requested from us. When that’s not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.
You can decline certain kinds of information use either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly.
We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like service providers or domain registrars), they must have appropriate security measures and a valid reason for using your information, typically to serve you.
The European Economic Area (EEA) provides certain rights to data subjects (including access, rectification, erasure, restriction of processing, data portability, and the right to object and to complain). filmibee undertakes to provide you the same rights no matter where you choose to live.
There are some limitations to the privacy we can promise you. We will disclose personal information if it’s necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users’ safety. We do not currently honor Do Not Track signals from internet browsers; when a universal standard for processing them emerges, we will follow it.
You can always contact us to: ask questions about our privacy practices, request a GDPR-compliant Data Processing Addendum, alert us if you believe we have collected personal data from a minor, or ask to have your personal information removed from our blogs or forums.
Information from browsers, devices, and servers: When you visit our websites, we collect information that web browsers, mobile devices, and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.
Information from application logs and mobile analytics: We collect information about your use of our services from application logs and in-house usage analytics tools, and use it to understand how your business use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.
In addition to the purposes mentioned above, we may use your information for the following purposes:
To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you;
To ask you to participate in surveys, or to solicit feedback on our products and services;
To set up and maintain your account, and to do all other things required for providing our services, such as enabling collaboration, providing website and mail hosting, and backing up and restoring your data;
To understand how users, use our products and services, to monitor and prevent problems, and to improve our products and services;
To provide customer support, and to analyze and improve our interactions with customers;
To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of filmibee, filmibee users, third parties, and the public;
To update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you;
To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them;
To monitor and improve marketing campaigns and make suggestions relevant to the user.
The CCPA requires filmibee to disclose Personal Information and its related data we collect and how we use it, the sources from where we collect data, and the third parties with whom we share information.
As per the California Consumer Protection Act, California residents have the right to know the personal data collected about them and they have the right to request this information be deleted. They also have the right to know details of how their data is being used, who the data is shared with/sold to, and they can also request that their data not be sold to third parties.
You can request information regarding the types of personal information we collect, use, and share. You may know the purpose of such information collected and used by filmibee, how we collect the information, and the specific piece of information we collect about you.
We will not discriminate against you for exercising your privacy rights.
You may request to close or delete your personal information anytime. filmibee does not sell the personal information of users.
You may request access to your personal information that We collect on Our own behalf. If required by law, upon request, we will grant you reasonable access to the Personal Information that We have about you. Note that California residents may be entitled to ask us for a notice describing what categories of Personal Information (if any) We share with third parties or affiliates for direct marketing.
We rely on you to update and correct your Personal Information. Note that We may keep historical information in Our backup files as permitted by law. If We are processing your information on behalf of one of Our partners, then We will forward your modification request to that partner and/or follow any instructions provided by that partner concerning the modification of information.
When We collect information on Our own behalf, we typically retain your Personal Information for the period necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information or request that we delete your Personal Information by contacting us at the address described below. If required by law We will grant a request to delete information, but you should note that in some situations We must keep your Personal Information to comply with Our legal obligations, resolve disputes, enforce Our agreements, or for another one of Our business purposes. If We are processing your information on behalf of one of Our partners, then We will forward your deletion request to that partner and await instructions on whether the information should be deleted.
When We process the information on Our own behalf, you may object to Our use of your Personal Information by contacting us at the address described below. For example, California residents may be entitled to object, or opt-out, of having their information sold to third parties. If you are a California resident and you can opt-out of having your formation sold, we do not discriminate against California consumers who exercise any of their rights described in this Policy.
Promotional Emails: You may choose to provide us with your e-mail address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in the emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
The security of your Personal Information is important to us. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once it is received, and We take various precautions to protect information against loss and misuse. Nevertheless, the transmission of information over the internet is not completely secure, we cannot guarantee the security of your Personal Information, and any transmission is at your own risk.
We do not knowingly collect, maintain, or use Personal Information from our Website about children under the age of 18. We request that persons under the age of 17 not use our Website without supervision from a responsible adult. We will never request Personal Information from a child under the age of 17 without verifiable parental consent. If We become aware that a child under the age of 17 has sent Personal Information to us without prior parental consent, we will remove his or her Personal Information from our files.
At filmibee, we take data security very seriously. We have taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure, or destruction of the information you entrust to us.
We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process, or governmental request, including to meet national security requirements.
We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
In the event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the use of your personal information and service data. We will also notify you about any choices you may have regarding your personal information and service data.